Mental Health Counseling Policies and Procedures

Students have access to confidential mental health counseling and care. The staff of the Lincoln Memorial University Office of Mental Health Counseling help current students overcome the personal, career, and academic concerns that often stand in the way of them reaching their full potential. The office operates as the primary mental health service for undergraduate, graduate, and professional students enrolled at the University. Counselors provide free, short-term treatment typically lasting between five to eight sessions per semester, however, treatment may extend beyond eight sessions when appropriate. Counseling provides an opportunity for students to explore their unique problems, difficulties and concerns with a licensed mental health professional in a safe and confidential environment. In addition, the office offers crisis intervention and psychoeducation/training for the campus community. In the event that students require long-term counseling or treatment needs exceed the scope of our practice, the counselors will work with students to find appropriate off-campus treatment options. Students who secure services in the community are responsible for paying for those services. Most community providers accept insurance. Some have a sliding scale fee schedule for students who do not have insurance that covers mental health services. Information regarding counseling services is found on the following website:

Local Services: LMU Counseling Services are available to help students with personal, career, and academic concerns that affect academic success and quality of life. All services are confidential. For more information or to schedule an appointment, go to:

Distance Services: Students scheduled for rotations at a distance are encouraged to go to for help in locating local mental health services near the rotation site. For assistance in utilizing this resource, or for any other questions, students can contact LMU Counseling Services at 423-869-6401.

  • Under “Find a Therapist” or “Find a Psychiatrist” enter your zip code and click search
  • On the left-hand side of the screen, narrow your search using a variety of parameters. For example, you can narrow the search by the type of insurance the provider accepts
  • Once you find a provider you are interested in, you can contact them directly by phone and/or email with the information provided on their profile page

For emergency services, students can contact the following:

*Please note: in the case of a medical or psychological life-threatening emergency, call 911 immediately.